Record Your Outbound Phone Calls

Century Interactive provides an innovative solution for tracking and recording the phone calls that go from employees to customers. There is no equipment involved - use your existing phone system.

Track Your Phone Calls
Use this feature to:
  • Add greater accountability
  • Discover how well your team is performing
  • Highlight good and bad calls for training
  • Analyze the peak time-of-day and day-of-the-week when calls are placed
Tip:

You can view all calls that came from / to the same customer. This allows you to track the entire series of conversations that led from an initial ad response to a closed sale.