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Discover what's generating your best calls and how your staff is performing on the phone.Call Tracking: Start Today
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Stop guessing and start knowing by tracking and recording every call. Using a unique number on each marketing effort will identify where your best leads are coming from. Get better at converting those leads by recording every call to pinpoint areas of needed improvement.LEARN MORE ABOUT INBOUND CALL TRACKING >
Go beyond the click and drive more calls from your website. Website call tracking lets you associate a phone call with the keyword the caller used to find your website. This website call data will give you the power to spend smarter on your online campaigns.LEARN MORE ABOUT WEBSITE CALL TRACKING >
You want to drive quality leads to your business, probably ones from new customers looking to buy. You don't have the time to listen to all of your calls, and machine filtering isn't accurate. Our human call categorization system combines automated call filtering with focused human reviews to qualify leads and help you understand what is actually happening on the call.SEE THE POWER OF HUMANATIC CALL CATEGORIZATION >
Outbound sales is a critical component of growing your business. Add accountability to that process. Record outbound calls by agent to measure success rates and drive improved performance.LEARN MORE ABOUT OUTBOUND CALL TRACKING >
Elevate your team's customer service and their ability to deliver on your brand with built-in expert call coaching to provide quality feedback and training.SEE HOW CALL COACHING WILL MAKE YOUR TEAM BETTER ON THE PHONE >
Leaving a caller on hold for too long or simply routing them to the wrong place creates a bad first impression. Route calls to the right person at the right time based on factors like day of the week, time of day, and caller's phone number.FIND OUT HOW DYNAMIC CALL ROUTING AND HOSTED IVRs WILL IMPROVE CUSTOMER EXPERIENCE >
Every day since 1988, we've been dreaming up new and exciting ideas, explicitly intended to move your businesses forward. We plan to keep changing the call tracking industry that we pioneered with innovative solutions to tomorrow's problems. We'll continue to dream so you can Own The Phone.SEE WHO WE ARE >
Invest in a technology partner that goes beyond an IT support hotline. Look to a group of engineers, thinkers and doers trained to listen to your problems and personally guide you to solutions faster than anyone else.SEE HOW OUR TEAM CAN EMPOWER YOU TO OWN THE PHONE >
In the fast-paced world of marketing, victory today does not guarantee success tomorrow.DIVE INTO OUR RESOURCES. THEY'RE FREE FOR THE TAKING >
"We have been able to improve the performance of our campaigns and reduce the cost per call."
"I would hightly recommend CI's Website Tracking and Analytics services. We have been using these products in conjunction with a PPC campaign have found the results to be very beneficial. We have been able to improve the performance of our campaigns and reduce the cost per call. Also, our representative at CI has been extremely helpful and very knowledgeable. Highly recommend this solution."
"The data it provides has given us valuable insights that have led to better marketing ROI and an increase in new customer call conversions."
"We have been using Century Interactive's call tracking software for just over 1 year and could not be more satisfied with it. The data it provides has given us valuable insights that have led to better marketing ROIs and an increase in new customer call conversions. Our account representatives have always been prompt, courteous, and knowledgeable."